Customer Satisfaction 2012

In the perspective of a continuous improvement,
both with regard to the Service and to the Product we offer, we would be very pleased if you can fill in the following form, letting us collect your commments.

Your evaluation will be an essential indicator that will steer us in the right way to meet better your needs.


This question is required
  1. Please select your evaluation for each of the following points:
Unsatisfactory Satisfactory Fairly good GoodI don't know
Courtesy of staff / Professionalism
Real Time Data Service
Products Quality-Price Ratio
Packaging of goods
Delivery Times
Products reflect the expectations
Online Catalogue / Website*
Technical paper documentation**

  1. * Suggestions for improving our Website (B2B area): (research of articles, technical documentation , cart, etc....)
  2. ( Optional )

  1. ** Suggestions for improving the technical paper documentation: (catalogues, brochures, etc..)
  2. ( Optional )

  1. Other notes:
  2. ( Optional )

Your details

This question is required
  1. Company Name

This question is required
  1. Your name & surname

This question is required
  1. Your email address

Thank You for your precious collaboration.